Return & Refund Policy
We have a 07-day replacement policy, which means you have 07 days after receiving your item to request a replacement.
Eligibility for Returns
To be eligible for a return, your item must meet the following criteria:
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It must be in the same condition that you received it.
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It must be unworn or unused.
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It must have tags attached and be in its original packaging.
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You must provide a receipt or proof of purchase.
Please get in touch if you have questions or concerns about your specific item.
How to Start a Return
To initiate a return, please contact us at ghagrakurti@gmail.com.
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Approval: If your replacement is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package.
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Unauthorized Returns: Items sent back to us without first requesting a return will not be accepted.
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International Shipping: If your country of residence is not India, please note that shipping your goods may take longer than expected.
Return Address: Shop No. 134, 135 C-Block the Fabrizo Surat, GJ, 395010, India
Damages and Issues
Please inspect your order upon receipt. Contact us immediately if:
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The item is defective.
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The item is damaged.
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You receive the wrong item.
We will evaluate the issue immediately to make it right.
Exchanges
The fastest way to ensure you get what you want is to:
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Return the item you have.
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Once the return is accepted, make a separate purchase for the new item.
Contact Us
You can always contact us for any replacement questions at ghagrakurti@gmail.com.
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Timeline: If more than 15 business days have passed since we’ve approved your replacement and you have not received an update, please contact us immediately.